Resume P.M. (Petra) Heck



Contact Information


p.heck $at$


Working Experience

2012 - now

Fontys Hogeschool ICT - Eindhoven

Teaching and developing software engineering courses (from business study to testing) and supervising students in assignments, internships and graduation.



2012- now

EQuA research project - RAAK-Pro

PhD.-researcher in the Software Enigineering Research Group (SERG) of TU Delft.

Preliminary topic: Requirements evolution



2008- 2011

SQS Software Quality Systems - Geneva (CH)

Senior Consultant in the area of quality management, testing and requirements engineering.



2010 - 2011

Firmenich - Geneva (CH)

Quality manager for the Oxygen project (custom-made IT system to support all creative developments of fragrances and flavors).



2008 - 2010

Nespresso IT department - Lausanne (CH)

Quality manager for Nespresso's custom-made ERP system



2004 - 2008

Laboratory for Quality Software - TU Eindhoven

Consultant for industry and researcher on the area of software product verification and validation.



2002 - 2004

Organon NV - Information Services Department

Software analyst in the web development group.




1996 - 2002

Computing Science diploma, cum laude

Specialization in Management Science (1997) and Information Systems (1999), Eindhoven University of Technology




- "Succes met de requirements!", third edition (see 2008)




- "Succes met de requirements!", second edition (see 2008)




- "A software product certification model", with Martijn Klabbers & Marko van Eekelen, Software Quality Journal, Volume 18, Number1

- "Requirements Engineering with HP Quality Center 10", HP customer day Geneva

- "Introducing Requirements Management for Existing Systems. Lessons Learned.", VVSS 2009




- "Requirements Validation", presentation and workshop, DREAM event 2008

- "Requirements Quality Boosts Tester Productivity", SQC-UK 2008

- "Experiences on Analysis of Requirements Quality", with Paivi Parviainen, ICSEA 2008

- "Succes met de requirements!", co-author of book in Dutch

- "Ready for Testing? Determining Requirements Quality", SQC International 2008

- "Ready for Testing? How to Create and Validate User Requirements", JTS 2008

- "LaQuSo Software Product Certification Model (LSPCM)", Computer Science Report 08-03




- "Ready for Testing? Determining Requirements Quality", Nederlandse Testdag 2007

- "Quality Business Process Descriptions for Information System Development", CONQUEST 2007

- "Constructing Consistent User Requirements. Lessons Learnt from Requirements Verification", ICEIS 2007

- "How Software Engineering Theory Aids Validation Practice", CSVHC 2007




- "Verification of SOA Orchestration", CONQUEST 2006

- "A Software Product Certification Model for Dependable Systems", Computer Science Report 06-20

- "A Maturity Model for Software Product Certification", CERTSOFT 2006

- "Tools en technieken voor kwaliteitsbepaling van productsoftware" (in Dutch), with Alexander Serebrenik and Marko van Eekelen, Book on product software for Product software congress, April 2006

- "Software verification and validation", with Alexander Serebrenik, Handbook EDP

- "Use Case-Based Acceptance Testing of a Large Industrial System: Approach and Experience Report", with Serguei Roubtsov, TAIC-PART 2006

- "Acceptance Testing of the Nation-Wide E-Ticketing System", with Serguei Roubtsov, ICSTest 2006




- How testers can benefit from formal methods", with Teade Punter, EuroSTAR 2005